Shipping Policy
Ganachery is committed to delivering your orders promptly and safely. Please review our shipping information below.
Delivery Areas
We currently deliver across Bangladesh. Delivery availability and timelines may vary by location.
Shipping Methods and Timeframes
- Dhaka Metro: 1-2 business days
- Other Districts: 3-5 business days
- Remote Areas: 5-7 business days
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and order weight. Free shipping promotions may be available for qualifying orders.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS. You can track your delivery status through our delivery partner's website.
Delivery Issues
If your package is lost, damaged in transit, or significantly delayed, please contact us within 48 hours. We will work with our delivery partner to resolve the issue or arrange a replacement/refund.
International Shipping
International shipping is not currently available. We serve customers within Bangladesh only.